At Diamon Holdings we recognise the importance of privacy protection and are committed to keeping your personal information accurate, confidential, secure, and private. Our policy for dealing with any personal information that you may disclose to us while visiting the Website, Software and/or Services is explained below.
The type of personal information that we collect from you will depend on how you use the Website, Software and/or Services.Generally, personal information which may be collected includes:
In respect of domain registration or renewal services that we provide, we note that Netregistry collects the information you give us either online or by email, post, facsimile, face to face, over the phone or through our partners. In most cases, the personal information Netregistry will collect from you is the personal information required in order to provide services to you, and also for ongoing management and support of those services. You can be certain that the information we receive about you will be treated as confidential. Further, we note that when you register or renew a domain name with us, Diamon Holdings will collect data from you in order to satisfy the requirements of ICANN (the Internet Corporation for Assigned Names and Numbers), auDA (.au Domain Authority) or other gTLD (generic top level domain) or ccTLD (country code top level domain) policies. We only collect data that is obligatory in respect of the provision of those services. The collection of this data is required in order to ensure a coordinated, stable and secure operation of the internet's unique identifier system.
Most of your personal information will be collected directly from you when you:
We may also collect the following information when using the Website, Software and/or Services:
We will only use your personal data for lawful purposes. This includes:
We also use any statistical data to evaluate the Website, Software and/or Services performance and to improve the content we display to you.
We will not use your personal information for any purpose which is not related to the products or services we provide to you or for any purpose for which you would not reasonably expect us to use the information. We do not sell, rent or lease this information to outside parties but we may share data with trusted partners to help us perform statistical analysis, send you emails or postal mail, promote our products and services and provide customer support.
Your information may be used by Diamon Holdings to enable us to offer you other products and services that will enhance our relationship with you. Persons who do not wish to receive these communications should notify us by email and their names will be deleted from our client databases.
Diamon Holdings will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to conform to legal requirements or comply with legal process served on Diamon Holdings in respect of the Website, Software and/or Services.
In the event that Diamon Holdings is merged, or in the event of a transfer of our assets, website or operations, Diamon Holdings may disclose or transfer your personal information in connection with such transaction. In the event of such a transfer, Diamon Holdings will notify you via email or by posting a prominent notice on our website for 30 days of any such change in ownership of Diamon Holdings resulting in a change of control of your personal information.
Telephone: We may monitor or record phone calls for training and quality purposes. We will only do so if we inform you at the time of the recording or if you choose to leave a voicemail message.
Job Applicants and Employees: If you contact us as an applicant for a job, you are required to give us your contact information (name, address, email, and telephone number). Then we may contact you to have you send us your resume. Any personal information collected from you in respect of your application will only used for the purpose of evaluating your application and will be treated as confidential.
We may use your email address to send out regular communications which provide information, updates on new services and special offers.
It is our policy to only email customers who give us permission to do so. If we send you an email for a commercial purpose, you may opt out of any further marketing by following the Opt-Out instruction contained in the body of any marketing e-mail from us. Alternatively, you may request not to receive further communications by emailing us to be removed from our marketing campaigns.
Diamon Holdings collects information related to your use of the Website, Software and/or Services (as applicable) using cookies, web beacons, and log information. We use the information gathered from cookies, web beacons, and logs to monitor performance of the Website, Software and/or Services (as applicable) and improve their design, functionality, and security, assemble analytics and activity trends and to measure, improve and customize the Website, Software and/or Services (as applicable). We may use cookies, web beacons, and other technologies from third-party service providers to satisfy these functions.
Cookies are small files containing strings of text stored on your computer. We use cookies to authenticate you as a user when you log in, to track your session, to deliver content specific to your preferences and interests, and to provide other functions.
Diamon Holdings may use session cookies or persistent cookies. Session cookies are temporary and are deleted after you close your web browser. Session cookies do not collect personally identifying information from your computer. Among other uses, session cookies allow Diamon Holdings to deliver content specific to your interests and to improve navigation. We use persistent cookies for customer protection, as part of its authentication technology. Persistent cookies assist in verifying the identity of a customer who is attempting to log in to an account.
Web beacons are objects embedded into web pages that allow us to count the number of users and determine how long users view web pages. Diamon Holdings uses web beacons for site traffic reporting, unique visitor counts, auditing and reporting, personalization, and other functions.
Log information may include web requests, domain name and host, Internet Protocol address, your Internet service provider, referring website, operating system, browser type, browser language, date and time of your request, and cookies that may uniquely identify your browser. Diamon Holdings uses this information to enhance the functionality of the Website, Software and/or Services (as applicable) and to make your access more convenient, secure, and efficient. Diamon Holdings may also use this information to develop group profiles of its visitors to the Website, Software and/or Services (as applicable), to assist with systems administration, to resolve problems, and to prevent fraud.
You have the ability to accept or decline cookies or web beacons. Most web browsers automatically accept cookies or web beacons, but you can usually modify your browser setting to decline cookies and/or web beacons if you prefer. If you choose to decline cookies and/or or web beacons, you may not be able to fully experience the interactive features of the Website, Software and/or Services (as applicable). You acknowledge and agree that we may use your personal information and data if you accept cookies and/or or web beacons which will be done in accordance with the terms of this Privacy Policy.
We may use Google AdWords, a web analytics and search engine advertising campaign management service. Google AdWords uses cookies, web beacons, and other means to help us analyse how users use the Website, Software and/or Services (as applicable). You may find here the Google's Privacy Policy.
We may use Google Analytics, a tool which collects information about use of the Website, Software and/or Services (as applicable). Google Analytics collects information such as how often users visit the Website, Software and/or Services (as applicable), what pages they visit when they do so, what other sites they used prior to coming to the Website, Software and/or Services (as applicable), and the IP address of the device used to connect to the Website, Software and/or Services (as applicable). If we use Google Analytics, we will use the information we get from Google Analytics only to improve the Website, Software and/or Services. We do not combine the information collected through the use of Google Analytics with any of your personally identifiable information. Although Google Analytics plants a permanent cookie on your device's web browser to identify you as a unique user the next time you visit the Website, Software and/or Services (as applicable) using that same device, the cookie cannot be used by anyone but Google. You can read Google's Privacy Policy to learn how Google uses the data gathered by Google Analytics.
If you do not wish to have your data used by Google Analytics you can install the Google Analytics opt-out browser add-on. To opt-out of Analytics for the web visit Google Analytics opt-out page at and install the add-on for your browser.
You can also opt-out of Google Analytics for Display Advertising and customise Google Display Networks using the Ads Settings.
We may provide links to third party websites from the Website, Software and/or Services that we offer. These linked websites are not under our control, and we cannot accept responsibility for the conduct of companies linked to the Website, Software and/or Services. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that website and its privacy policy.
Although no data transmission over the Internet can be guaranteed to be totally secure we will endeavour to take all reasonable steps to protect the personal information you provide to us.
Once we have received your personal information, we aim to prevent unauthorized access, maintain data accuracy and ensure the correct use of information. All stored customer information is protected from unauthorised access through the use of secure passwords and user logins or other physical, electronic, and managerial security procedures.
You may request access to your personal information collected by us by sending us the request through our contact us form. To ensure confidentiality, details of your personal information will be passed on to you only if we are satisfied that the information relates to you.
We are committed to maintaining accurate, timely, relevant and appropriate information about our customers, clients and web-site users. For the purposes of receiving timely renewal notices, consumer alerts, and other related correspondence, it is imperative that the contact details we hold for you are always current. If you would like to advise us of a change to your personal information, please send us an email using our contact us form. We may also contact you from time to time to confirm that your details are still current.
Inaccurate information will be corrected upon receiving advice to this effect from you.
We operate under a number of different related entities and/or trading names. You agree that your information may be shared within the internal company group and we note that you can be confident that each member of the group has the same commitment to protect your personal information.
We may supply your personal information to third parties to perform services on our behalf, or who provide services to us in assisting us with the purposes for which we have collected and use your personal information, such as the following:
Our relationships with such third party service providers are governed by our contracts with them and we will ensure that your personal information is given adequate protection as required by law.
In addition, we may use or disclose personal information held about you, where:
Diamon Holdings may disclose aggregate or statistical information to our business partners, for public relations purposes, or other purposes.
We will only retain your personal data for as long as is necessary at law. We will need to retain your data for as long as you have an account with us and will keep your data while your account is active and for a reasonable period afterwards to ensure we are able to properly deal with any enquiries. We will also need to retain data in order to comply with our legal obligations such as compliance with tax laws.
You agree that we may amend our Privacy Policy, at any time, at our discretion and the amendments to the Privacy Policy will be effective upon posting of an updated version of the Privacy Policy on the Website or Software. We advise you to regularly update the Website, Software, and/or Services in order to ensure that you have the most current form of the Privacy Policy as your continued use of the Website, the Services, and/or the Software after any such changes constitutes your agreement to such amendments. If you do not agree to these modifications, you should immediately cease using the Website, Software and Services.
If you have any queries or concerns about our Privacy Policy, please contact us and we will address the issue promptly.
Thank you for taking the time to read our Privacy Policy.